FAQs
How can I delete a Tracking Category?
How can I delete a Tracking Category? Got any questions? Call us at 1800 223 532 or send us an email at support@burdi.com.au if you require support.
What does "Store Setting Does Not Allow Items to Be Pushed to ServiceM8" mean?
What does "Store Setting Does Not Allow Items to Be Pushed to ServiceM8" mean? f you notice an X indicator in Burdi next to a line item on a purchase, it means that the purchase line items were not sent to the job billing in ServiceM8. This doesn’t ...
Why Did Burdi Send Materials to the Job with a $0 Sell Price?
Why Did Burdi Send Materials to the Job with a $0 Sell Price? If you’ve noticed materials being pushed from Burdi into ServiceM8 with a $0 sell price, the most likely reason is that the job category is set to “Quoted.” This is not an error — it’s an ...
For The Business Owners
How Burdi Helps Business Owners Streamline Operations and Reduce Admin Running a trade business can sometimes feel like juggling a dozen jobs at once. You’re chasing suppliers, trying to keep pricing up to date, training new staff, quoting for jobs, ...
Who Uses Burdi and How?
Who Uses Burdi and How? Who Uses Burdi and How? Running a trade business is rarely simple. Between managing suppliers, staying on top of invoices, training apprentices, and keeping jobs profitable, there’s a mountain of admin that can quickly ...
How do I add Government Rebates to Jobs?
How do I add Government Rebates to Jobs? When installing solar panels, government rebates such as Small-scale Technology Certificates (STCs) are often applied as a discount. To make sure these rebates are recorded correctly in ServiceM8 and properly ...
Why aren't my Credit Notes adding directly to jobs?
Why aren't my Credit Notes added directly to jobs? When managing your business finances, accuracy and clarity are crucial—especially when it comes to credit notes and job records. At Burdi, we’ve put measures in place to ensure that credit is handled ...
📖 How do I view and print Burdi Subscription Invoices?
This article not what you're looking for? Call us at 1800 223 532 or email support@burdi.com.au if you have questions or if you need support.
Why does Burdi only integrate with ServiceM8 and Xero?
Why does Burdi only integrate with ServiceM8 and Xero? Burdi currently integrates with ServiceM8 and Xero as they have an open API which allows us to connect to the software how we need to, to ensure we can work efficiently together. Other ...
How do I search for an item, invoice number, products or job number?
Searching for Item, Invoice Number, Products or Job Number On your dashboard, across the top there are a number of tabs. On the top right hand corner of your screen you will see a magnifying class and search bar. Click the search icon and enter ...