Why Did Burdi Send Materials to the Job with a $0 Sell Price?
Why Did Burdi Send Materials to the Job with a $0 Sell Price? |
This is not an error — it’s an intentional feature designed to give you better control over how job values are presented in ServiceM8.
Why This Happens
When a job is marked as Quoted in ServiceM8, Burdi automatically assigns exported materials a $0 sell price.
The logic behind this is simple:
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A quoted job already has a total value that has been agreed upon with the customer.
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Adding material sell prices on top of that could inflate the quoted value and create confusion.
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By sending materials at $0, Burdi ensures they are still tracked in ServiceM8 for record-keeping, without affecting the quoted amount.
This makes it easier to manage your costs without unintentionally increasing the customer-facing price of the job.
How to Change This Setting
If you prefer that materials do not export at $0 sell price when linked to quoted jobs, you can update your settings in Burdi.
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Go to Settings in your Burdi account.
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Navigate to ServiceM8 Settings.
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Locate the option: “Export Material to Quoted Job at $0 sell price.”
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Untick this checkbox to disable the feature.
Once disabled, Burdi will export the materials to ServiceM8 with their normal sell price, even if the job category is set to “Quoted.”
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