What does ServiceM8 Thumbnail Account ID mean? (And how to find it)

The ServiceM8 Thumbnail Account ID is a unique identifier for your ServiceM8 account. Burdi uses this ID to display image thumbnails from your Pitcherbook in the email sent to your customers.

If this field is left blank, image thumbnails may not appear correctly in the email, which can affect how your Pitcherbook is presented to customers.

How to Find Your Thumbnail Account ID

1. Log in to your ServiceM8 account.
2. Open any job that has an image attached.
3. Click on the image to open it.
4. Select Actions and then click Download.
5. When the image opens in a new browser tab, look at the URL.
6. Copy the UID from the URL. This is your
   
   ServiceM8 Thumbnail Account ID
   .
7. Open the Burdi App in ServiceM8.
8. Go to Settings > General Settings.
9. Paste the UID into the ServiceM8 Thumbnail Account ID field.
10. Click Save Changes.

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