Where Did My Invoice Go? |
Invoices can be imported into Burdi in several ways:
Emailing them directly to Burdi using your unique Burdi email address.
Drag-and-drop upload Using Manual File Uploader
Automatic imports from connected suppliers
Depending on how well the invoice was read, it will be placed in one of the following areas:
If the invoice is read perfectly and contains all the required information, it will go directly to the Purchases page. This is the ideal and most common outcome and the invoice will be pushed to ServiceM8 and/or Xero.
If Burdi detects missing information, formatting issues, or any errors with the invoice, it will be sent to the Review Invoices page for your attention. The invoice will not be pushed to ServiceM8 and/or Xero until you have reviewed it and clicked Publish.
If you can’t see the invoice in either the Purchases page or the Review Invoices page:
If the invoice still doesn’t appear, please email us at support@burdi.com.au so we can investigate further.