What's the Difference Between “Export Material to Quoted Job at $0 Sell Price” and “Suppress Line Items to ServiceM8”?

What's the Difference Between “Export Material to Quoted Job at $0 Sell Price” and “Suppress Line Items to ServiceM8”?



Understanding the Difference Between “Export Material to Quoted Job at $0 Sell Price” and “Suppress Line Items to ServiceM8”

Burdi provides two powerful export settings to control how materials flow into ServiceM8 — Export Material to Quoted Job at $0 sell price and Suppress Line Items to ServiceM8. While they may sound similar, each serves a very different purpose. Understanding when to use one versus the other will help keep your ServiceM8 jobs accurate, tidy, and customer-friendly.

Export Material to Quoted Job at $0 Sell Price

  • What it does:
    Sends materials from Burdi into ServiceM8 jobs categorised as Quoted, but at a $0 sell price.

  • Why use it:
    This is designed for businesses preparing quotes in ServiceM8. It lets you show materials internally without affecting the customer-facing total. Materials are visible in ServiceM8 for your staff, but customers only see the final quoted figure.

  • Best for:

    • When building quotes in ServiceM8.

    • Preventing materials from inflating job totals during quoting.

    • Tracking required materials internally while keeping the customer view simple.


Suppress Line Items to ServiceM8

  • What it does:
    Stops Burdi from pushing individual purchased materials into ServiceM8. 

  • Why use it:
    This is especially important if you’re working with bundles in Burdi. If both the bundle and the items inside it are exported, ServiceM8 will duplicate the job total. Suppressing line items prevents this duplication and keeps totals accurate.

  • Best for:

    • When using bundles in Burdi.

    • Preventing double-counting of costs in ServiceM8.

    • Keeping ServiceM8 jobs cleaner by only showing bundles instead of every item.

Summary

In short:

  • Export Material to Quoted Job at $0 sell price is all about quoting in ServiceM8 — showing materials without pricing so totals stay clean during the quoting stage.

  • Suppress Line Items to ServiceM8 is about bundles — hiding individual purchased items so they don’t duplicate totals when the bundle itself is exported.

By using the right setting for the right scenario, you’ll keep your ServiceM8 jobs accurate, professional, and aligned with your workflow.


Got any questions? Call us at 1800 223 532 or send us an email at support@burdi.com.au if you require support.
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