ServiceM8 Error: "Store setting does not allow items to be pushed to ServiceM8"

ServiceM8 Error: "Store setting does not allow items to be pushed to ServiceM8"



 ServiceM8 Error: "Store setting does not allow items to be pushed to ServiceM8"


If you are automatically pushing invoices to ServiceM8 and you receive an error message with an X icon of "Store setting does not allow items to be pushed to ServiceM8".



This means that in your default ServiceM8 settings, you have selected Suppress Line Items to ServiceM8 and you haven't ticked Upload Invoice and/or Delivery Dockets to ServiceM8

To rectify this, you have to choose between sending line items to ServiceM8 only, sending the PDF invoice only, or pushing both line items and PDFs. 


Watch the video below to set up your ServiceM8 settings






Still have questions? Call us at 1800 223 532 or send us an email at hello@burdi.com.au if you require support.







    • Related Articles

    • Intro to Burdi

      Intro to Burdi Burdi is the invoice automation software that's streamlining the day-to-day operations and accounts payable of businesses everywhere! Burdi connects with ServiceM8 and Xero to save users over 5 hours every week on data-entry while ...
    • Pushing individual items to ServiceM8

      Pushing individual items to ServiceM8 You have an option to send individual line items to ServiceM8. To do this, follow the steps below. Step 1: Head to Purchases and search for the invoice you need to publish to ServiceM8. Select View Items. Step 2: ...
    • Supplier invoices not being read correctly by Burdi?

      Coding Supplier Invoices into Burdi We have created specific algorithms that allow Burdi to read any invoice from anywhere. We also use Machine Learning for Burdi to learn invoice layouts and over time and get better and better. Occasionally, we do ...
    • Notifications for new products created in Xero

       New Product Notifications in Xero You have  the option to send all products and line items to Xero creating products in Xero inventory. It is Xero that will create a new product if it doesn't exist already. Xero currently does not notify users if ...
    • How can I connect to ServiceM8?

        Connecting to ServiceM8 Step 1: From your dashboard, click on Account and go to Integrations. Step 2: Click Connect to ServiceM8. Step 3: A pop-up window will open. You will need to give Burdi permission to connect to ServiceM8. Sign into ServiceM8 ...