What Are Burdi's Support and Training Session times?

What Are Burdi's Support and Training Session times?

At Burdi, we’re committed to helping you get the most out of our software to streamline your business and boost profitability. We offer a range of live training sessions designed to suit your needs—from introductory overviews to tailored advice and refresher courses.

All session times below are shown in Queensland time (AEST/AEDT), as Burdi operates from the Gold Coast. 

Our Support Sessions

Session NameDays & Times (Queensland Time)Equivalent Times (Other States)DescriptionSession Type
Introduction to Burdi  BookMonday 12:30pm
Tuesday 4pm
Wednesday 7am
Friday 9am
NSW/ACT/VIC/TAS: +1  hours
SA: +30 mins
WA: –2 hours
A full overview of Burdi’s features, perfect for new users or anyone wanting a clear introduction to the software.Small group
Onboarding Book  Wednesday 12pm
Friday 11am
NSW/ACT/VIC/TAS: +1 hours
SA: +30 mins
WA: –2 hours
Tailored help to set up your free trial and configure Burdi based on your business needs.Small group
Master the Basics Tuesday 12:30pm Book
Thursday 8:30am Book
NSW/ACT/VIC/TAS: +1 hours
SA: +30 mins
WA: –2 hours
Ideal for new customers or those wanting a refresher on Burdi’s essential features and workflows.Small group
Advisory Call BookWednesday 2:30pmNSW/ACT/VIC/TAS: +1 hours
SA: +30 mins
WA: –2 hours
While this is designed for small groups, often this is one-on-one tailored advice for advanced Burdi users or for specific business needs.Small group

INTRO TO BURDI

QLD

NSW,VIC, ACT, TAS

WA

SA

NT

MON

12:30PM

1:30PM

10:30AM

1:00PM

12:00PM

TUES

4:00PM

5:00PM

2:00PM

4:30PM

3:30PM

WEDS

7:00AM

8:00AM

5:00AM

7:30AM

6:30PM

FRI

9:00 AM

10:00AM

7:00AM

9:30AM

8:30AM


Onboarding

QLD

NSW,VIC, ACT, TAS

WA

SA

NT

WEDS

12:00PM

1:00PM

10:00AM

12:30PM

11:30AM

FRI

11:00AM

12:00PM

9:00AM

11:30AM

10:30AM


ADVISORY CALL

QLD

NSW,VIC, ACT, TAS

WA

SA

NT

WEDS

2:30PM

3:30PM

12:30PM

3:00PM

2:00PM


MTB

QLD

NSW,VIC, ACT, TAS

WA

SA

NT

TUES

12:30PM

1:30PM

10:30PM

1:00PM

12:00PM

THURS

8:30AM

9:30AM

6:30AM

9:00AM

8:00AM


How to Join

You can book on to any session via your Burdi dashboard or by emailing us at support@burdi.com.au. Simply log in to your dashboard and select the session you wish to attend from the training section, or send us a message and we’ll assist with your booking.

Our group sessions run in small groups to encourage interaction and personalised attention. 

Whether you’re new to Burdi or want to get more advanced insights, our support sessions are here to help you every step of the way.

If you have any questions or need assistance, please don’t hesitate to contact our support team.




    • Related Articles

    • Adding Services to Burdi Bundles

      Add/Edit Services in Bundles Add Services such as Labour for items to be included in a bundle. To access Services in Bundles, follow these steps: Step 1: Log in to your Burdi account. Then, head to the Purchases tab and select Products from the ...
    • 📖 How Can Burdi Reduce Training Time for New Team Members?

      Hiring new staff is exciting, but it also comes with a challenge: training. In most trade businesses, getting apprentices and technicians up to speed can take weeks of hands-on guidance, shadowing, and repeated explanations. That’s time business ...
    • Understanding Burdi’s Markup Options: RRP, RRP + Additional Markup, and Price Range Markup

      RRP, RRP + Additional Markup, and Price Range Markup Pricing plays a crucial role in your business strategy. The way you set your prices impacts competitiveness, profitability, and long-term growth. Burdi provides flexible tools so you can manage ...
    • 📖 Who Uses Burdi and How?

      Running a trade business is rarely simple. Between managing suppliers, staying on top of invoices, training apprentices, and keeping jobs profitable, there’s a mountain of admin that can quickly overwhelm any team. That’s why Burdi was built: to ...
    • What is the Burdi Passport?

      The Passport: Pre-Made Bundles That Do the Hard Work For You Creating service bundles from scratch can take a lot of time and effort. If you’ve ever tried building one in ServiceM8, you know exactly how tedious it can get. That’s where the Burdi ...